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The part of the process nobody writes down
What Nobody ExplainsThe part of the process nobody writes down

Unwritten Rules

The pavement dance, and why two people step the same way twice

Walking past a stranger without collision is a coordination problem solved thousands of times a day, and the awkward version is a failure of signalling rather than of manners.

By Lukas Brenner3 min read

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Photograph by Tima Miroshnichenko via Pexels
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A coordination game with no communication

Two people approaching each other in a narrow space must choose opposite sides, and there is no time to discuss it. Both choose independently, both are trying to predict the other, and if they guess the same way they collide or stop. Then the correction happens simultaneously, both move again, and the famous mirrored shuffle occurs.

What makes the failure so distinctive is that it happens to people who were both being considerate. Neither party did anything careless. They simply lacked a shared rule at the moment they needed one, and the second attempt fails for exactly the same reason as the first — two people reacting to each other with no way to signal intention faster than they can move.

A local default usually prevents it

Most places have a prevailing side, and it tends to follow the local convention for driving, though the correlation is far from perfect and there are well-known exceptions. Where the default is strong, the encounter resolves before either person consciously notices it, which is why the dance feels rare in some cities and constant in others.

The default weakens exactly where you would expect: in places with a mixed population of visitors, in spaces where flows cross rather than oppose, and in buildings whose layout gives no cue about which way traffic should run. Airports, stations and shopping centres are the classic breakdown sites, and they are also the places where signage is most likely to be attempting the job that convention normally does for free.

Signalling early is the whole solution

The reliable fix is to commit visibly and early. A clear drift towards one side several paces out gives the other person information while they still have time to use it, and the encounter resolves itself. Waiting until the last moment removes the time in which coordination is possible.

This is why gaze does so much work. A brief glance at the side you intend to pass on is read accurately by most people, and looking directly at the other person tends to produce hesitation on both sides. There is an odd inversion here, in that the polite instinct to make eye contact and defer is precisely what creates the deadlock, while a slightly indifferent early commitment is the thing that helps everyone.

Who gives way, and to what

Where the space genuinely fits only one person, a rough order of precedence operates. People carrying things, people with pushchairs or luggage, people who are less able to step aside easily, and people already committed to a narrow section are all conceded priority by the person with more freedom to move.

The principle underneath it is that the person for whom moving is cheapest should be the one who moves. That is a sensible rule and it depends on both parties assessing the same situation, which is where it goes wrong. Somebody who does not notice the constraint on the other person is not refusing to yield; they have not seen the input the rule operates on.

Phones changed the timing rather than the rules

A person looking down isn’t signalling and isn’t receiving signals, so the coordination has to be performed entirely by the other party. This is manageable when it is occasional and produces genuine congestion when it is common, since a flow needs most of its participants to be reading each other.

The interesting adaptation is that people have largely absorbed it. Pedestrians now route around distracted walkers in much the way they route around fixed obstacles, having correctly concluded that no negotiation is available. That is a convention adjusting to a new condition, and it has happened over a period short enough that many people can remember the pavement working differently.

Stopping, and the one rule almost nobody breaks deliberately

The most disruptive thing on a busy pavement is not walking slowly; it is stopping suddenly in the flow. A stationary person creates a hazard the people behind cannot anticipate, and the accepted convention is to move to the edge before stopping — outside a doorway rather than inside it, to the side of a stair top rather than on it.

Almost everyone follows this without having been told, and the exceptions are usually people orienting themselves in an unfamiliar place, which is a legitimate reason to need to stop and the worst possible condition for remembering to move aside first. That combination explains most pavement congestion in tourist areas, and it is worth a little patience: everybody has been the disorientated one, usually somewhere they had never been before.

Common questions

Why does the mirrored shuffle keep happening?

Because both people are reacting to each other with no way to signal intention faster than they can move, so the correction is made simultaneously and reproduces the original problem. It’s a coordination failure between two considerate people rather than a lapse of attention by either.

Is there a correct side to pass on?

Most places have a prevailing side, often though not always matching the local driving convention, and the default is strong enough in some cities that the question never arises. In mixed or heavily visited spaces the convention weakens, which is where the awkward encounters cluster.

What is the most useful thing to do in a narrow space?

Commit early and visibly to one side, several paces before it matters, and glance towards the gap you intend to use. Early commitment gives the other person time to act on the information, whereas polite hesitation at close range removes the time in which coordination is possible.

Unwritten Rulespedestrianscoordinationconventionspublic space
Lukas Brenner
Features writer, What Nobody Explains

Lukas has written about behind the counter, paperwork, queues & waiting for most of the last decade and thinks most subjects are more interesting once you know how they work.